Return & Refund Policy

We aim to provide quality nursery and gardening products. Return and refund eligibility depends on product type and condition.

Return Eligibility

• Damaged, wrong or missing products must be reported within 48 hours of delivery.
• Unboxing photos/videos may be required for verification.
• Products must be unused, unopened and in original packaging wherever applicable.

Non-returnable Items

Opened seed packets, used fertilizers, live plants affected after delivery, perishable goods and products damaged due to customer handling are not eligible for return unless proven damaged before delivery.

Refund Timeline

Approved refunds are initiated to the original payment method within 5-7 business days. Bank/payment gateway processing may take additional time. COD refunds may require bank details from the customer.

Replacement

Where suitable, we may offer product replacement instead of refund after verification.